Performance Excellence

Public Housing

Maintain “High Performer” status under HUD’s Public Housing Assessment System (PHAS).  Ensure that PHA properties continue to be managed to the highest possible standards, including thorough and uniform applicant eligibility determination, fair lease enforcement, regular preventative maintenance, prompt responses to maintenance work orders, full occupancy and timely turnover of vacant units, timely and accurate reporting of financial data, and all other components of quality property management and maintenance.  Continue to advocate for full funding and program reform, while preparing contingency plans for possible radical cuts in federal funding.  Expand the public housing inventory by completing construction of new units at Mt. Airy Homes, completing construction of new units at McDonough Homes and building elsewhere if resources can be obtained.  Explore other opportunities to develop new multi-family housing for re-use of available subsidies and/or make needed capital improvements to the existing public housing stock, using possible sales proceeds from the disposition of other properties.  Explore applying for Moving to Work status if the opportunity is presented.

Section 8 Housing Choice Vouchers

Maintain “High Performer” status under HUD’s Section 8 Management Assessment Program (SEMAP).  Maintain high utilization of vouchers and budget without exceeding authorized limits.  Successfully implement and administer current agreements for Project-Based Vouchers (PBV), including Project-Based Vouchers (PBV) in supportive housing projects that support Minnesota’s Business Plan to End long-Term Homelessness.  Renew expiring PBV contracts at successful projects.  Continue to advocate for full voucher funding and program reform, while preparing contingency plans for possible radical cuts in federal funding.  Continue the HUD-Veterans Affairs Supportive Housing Program (VASH) and the Family Unification Program (FUP) with approved special vouchers, working with partner agencies to receive required referrals.  Apply for more special purpose vouchers, incremental vouchers or preservation vouchers if offered by HUD.  Explore possible opportunities to develop new multi-family housing for PBV use.  Utilize the internet to increase customer service to participating property owners by implementing a “Partner Portal” and Direct Deposit, and continue to explore other technology solutions for both owners and Section 8 applicants and participants.

Capital Improvements

Continue renovating public housing properties and making capital improvements which promote fire safety and life safety as well as preserve the asset.  Maintain high quality and timely design, bidding and construction, utilizing “green and sustainable” principles to conserve energy and water and protect the environment to the greatest extent feasible.  Continue to actively involve residents, staff and the community in planning capital improvements.  Apply for additional grants that may become available and actively seek out new funding sources to supplement federal and State funding including but not limited to Minnesota Housing funds and Federal Home Loan Bank of Des Moines.

Employee and Organizational Development

Equal Opportunity and Diversity

Promote and enforce equal employment opportunity and affirmative action.  Attract and retain a diverse and qualified work force.  Manage workplace diversity by fostering respect for and valuing of diversity.

Employee and Organizational Development

Promote education, growth and advancement of employees through career planning, training opportunities and other resources. Continue internal rethinking strategies to promote organizational development, continuous improvement, and appropriate responses to budget challenges and program changes.

Safety and Security

Maintain safety and security at all PHA housing and work sites for residents, staff and the public. Promote non-violence in all aspects of the PHA’s work. Continue safety efforts such as ACOP, Officer-in-Residence, expanded use of off-duty police, and Workplace Violence Prevention programs, as well as making physical improvements to properties that enhance safety and security.

W. Andrew Boss Building

Continue to fully lease and manage the commercial space in the W. Andrew Boss Office Building according to sound business practices to generate reliable non-HUD revenue.

Respected and Responsive Community Partner

Fair Housing

Work cooperatively with community representatives and other units of government to ensure non-discrimination in PHA programs and to affirmatively further fair housing objectives. Promote the value of diversity and respect for differences.

Linking Residents to Community Services

Promote links to community services through PHA Community Centers and at other sites to meet the changing needs of PHA residents, focusing on programs and services that enrich residents’ lives, promote independence, increase community involvement and support successful tenancies in public housing. Continue and promote CHSP and other assisted living programs.

Economic Opportunities for Section 3 Residents and Businesses

To achieve Section 3 goals, the PHA will, to the greatest extent feasible:

  • Hire qualified residents and participants in PHA housing programs and other low income residents of the metropolitan area and promote training opportunities. 
  • Contract with Section 3 businesses and require other businesses seeking PHA contracts to comply with Section 3 requirements.

Housing Preservation and Development

Work with other agencies and organizations to preserve, develop, and/or manage affordable housing and other cooperative and entrepreneurial efforts. Seek out opportunities to produce affordable housing for veterans and other eligible households by leveraging existing public housing or Section 8 resources. Continue implementing strategies to utilize shelved public housing subsidies. Support efforts to create and pass another state bonding bill for public housing development and rehabilitation.

National and State Leadership Responsibilities

Continue active leadership in national and state housing organizations especially to advocate for full funding and program reform, with special attention to HUD initiatives like the Rental Assistance Demonstration (RAD). Continue to provide assistance to other housing authorities and organizations seeking organizational development, business systems, or program support. Continue to lead by example, modeling a strong commitment to Equal Employment Opportunity, Fair Housing and Section 3 implementation, including linking residents to economic opportunities.